DeMarco points out that any increase in efficiency, in an organisation or an individual life, necessitates a trade-off: you get rid of unused expanses of time, but you also get rid of the benefits of that extra time.
In the accident and emergency department, by contrast, remaining “inefficient” in this sense is a matter of life and death. If there is an exclusive focus on using the staff’s time as efficiently as possible, the result will be a department too busy to accommodate unpredictable arrivals, which are the whole reason it exists.
A similar problem afflicts any corporate cost-cutting exercise that focuses on maximising employees’ efficiency: the more of their hours that are put to productive use, the less available they will be to respond, on the spur of the moment, to critical new demands. For that kind of responsiveness, idle time must be built into the system.
Use this not to capture and log every moment of every day; but as a window, through which to frame a handful of moments, forever.
I really really want to like Hugo. I like the elegance of having a single binary, not having to worry about Python versions and dependencies, and most importantly not being responsible for maintaining the codebase. I’ve tried migrating my site to Hugo over the last couple of years, but I always run into some issues or major annoyances.
What happened was fairly simple, I’ve come to believe. It was an accident. A virus spent some time in a laboratory, and eventually it got out. SARS-CoV-2, the virus that causes COVID-19, began its existence inside a bat, then it learned how to infect people in a claustrophobic mine shaft, and then it was made more infectious in one or more laboratories, perhaps as part of a scientist’s well-intentioned but risky effort to create a broad-spectrum vaccine. SARS-2 was not designed as a biological weapon. But it was, I think, designed.
For more than half a century, governments all over the world trusted a single company to keep the communications of their spies, soldiers and diplomats secret.
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